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Terms and Conditions


Please read our Terms and Conditions (“the Terms”) carefully before signing up for membership. By signing at the end of this document you are confirming that you have read the Terms and agree to be bound by them. These Terms together with the items listed in paragraph 2, below, constitute a membership contract between you (the client) and us (NoLimits Henley Limited.).

1.INTRODUCTION All classes, courses and workshops are supplied by NoLimits Henley Ltd and/or its approved qualified instructors. In these Terms “we”/”us”/”our” means NoLimits Henley. And “you”/”your”/”yours” means you, the direct client.

2. BOOKING CLASSES If a member, all classes/workshops included in your chosen membership type will have no cost attributed to them. Additional classes/workshops / courses must be paid for at the time of booking. Bookings for classes can be made up to 14 days in advance. Bookings can be made through an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., over the phone, or in person at our premises. It is your responsibility to ensure that you have made your booking and submitted payment correctly. If selecting a class run from NoLimits that is not included in the membership package – payment and booking can be made via the respective class instructor and not via Nolimits Henley Ltd.

3. CANCELLING YOUR BOOKING, LATE CANCELLATIONS + NO SHOWS. You may cancel your booking, without charge, up to 12 hours before the start of the Session that you have booked. If you book onto a Session within 12 hours of its scheduled start time, there is no entitlement to cancel other than in accordance with the next paragraph. As part of your membership, you are allowed 5 late cancellations (within 12 hours of scheduled start time) or noshows per calendar month. Any additional late cancellations or no-shows will be charged at £10 per session . These resulting additional charges will be made at the beginning of the following month.

4.MAKING A CHANGE TO YOUR BOOKING You may change your booking for a class, without charge up to 12 hours before the start of your class/course/workshop that you have booked. You may change or cancel a class booking online, by phone, e-mail, or in person at the studio.

5.IF WE CANCEL YOUR BOOKING In the event that we cancel a class or classes that you have booked, we will contact you by email or telephone to let you know. At the time of cancellation we will offer you the choice between: 1. Having a £10 credit against your following months membership 2. being transferred to a class at an alternative date and time.

6.BOOKING CONFIRMATION Your booking is not complete until you have received a booking confirmation from us. Please make sure you receive a booking confirmation before you attend the class. If you do not receive confirmation please contact us by phone, email, or in person through the receptionist on duty. Prices are subject to change at any time before we accept your booking. All classes are offered by us subject to availability. We do not guarantee availability at any time.

7.LATENESS POLICY NoLimits operates a policy which prevents you taking part in a class if you are more than 10 minutes late. This policy is in place to prevent injury and to be mindful of the teacher and other participants in the class.

8.COMPENSATION We will compensate you for any loss or damage you may suffer as a result of a breach of the duties imposed on us by law. However, our liability to you may be mitigated to the extent the loss or damage is attributed to: 1. your own fault; 2. a third party unconnected with the provision of our services; or 3. events which we could not have foreseen or avoided even if we had taken all of the responsible precautions our liability to compensate you (other than in the case of personal injury or death) will be limited to a reasonable amount having regard to such factors as whether the loss or damage was due to a negligent act or omission by us.

9.MEMBERSHIP FEE CHANGES No Limits reserves the right to review and change Membership Fees periodically. Your monthly Membership Fees will remain the same as your Membership start date throughout your contracted period. Once your contract period has come to an end the Membership Fee will be charged at the rate at the time of the renewal.

10.WHAT’S INCLUDED IN YOUR FULL MEMBERSHIP All standard classes and workshops are included. No courses are included.

11.PAYMENT Payment may be made by cash, credit or debit card, if paid upfront, or monthly by direct debit. If paying by direct debit, you must pay the pro-rata amount for your first month’s membership upfront by cash, debit card or credit card. The direct debit form must be filled in and handed in with your membership form for NoLimits to set up to start the following month. Membership fees will be due each month of your contract period. The direct debits will always come out of your bank account on the 1st of the month.

12.NON-PAYMENT OF MEMBERSHIP FEES If your Membership Fees become overdue, we reserve the right to refuse you entry into our studio/classes/courses/workshops until the overdue sums are paid in full. Should you default on payments to us, we reserve the right to notify the default to a credit reference agency or other third party to obtain payment from you.

13.CANCELLATION OF MEMBERSHIP All memberships last for a minimum of 3 months. After this time the direct debit payments will continue until you give notice of termination. In order to terminate your membership, you must give us 30 days’ notice via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.  If you wish the membership to terminate at 3 months, you must notify us 30 days before the end of this period to ensure that no further direct debits are taken from your bank account.

14.HOW YOU SHOULD CONTACT US Any written notice or completed form (eg. Request to NoLimits Membership) should be posted, faxed, e-mailed or given in person to the receptionist on duty at the studio. You may change or cancel a class booking by phone, email, or in person at the studio.

15.FORCE MAJUEURE We shall not be liable to you or deemed to be in breach of these terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms , if the delay was due to any cause beyond reasonable control, including, but not limited to, Acts of God, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T, viruses, difficulties in obtaining raw materials, labour , fuel, parts or machinery, power failure or breakdown in machinery.

16.WAIVER No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.

17.SEVERABILITY If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

18.ENTIRE AGREEMENT These Terms together with our Membership Form and Pre-Activity Questionnaire constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement, or understanding of any kind, whether oral or written, between parties.

19.GOVERNING LAW AND JURISDICTION These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit the exclusive jurisdiction of the English courts.

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